Social Media
2 min read

The Role of Social Media in Crisis Management

Published
May 25, 2025

When managed correctly, social media can mitigate damage during crises. Here’s how:

1. Act Quickly but Thoughtfully  

Prompt responses show accountability, but ensure your message is clear and accurate.

2. Use Video for Transparency  

A CEO addressing concerns in a video builds trust with your audience.

Final Thoughts:  

Preparedness and communication are key to navigating social media crises.

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